TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE DRIVING APPROXIMATELY 30 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE SHOOK VIOLENTLY AND JERKED FORWARD WITHOUT WARNING. WHILE THE BRAKE PEDAL WAS DEPRESSED ON AN INCLINE, THE VEHICLE DRIFTED BACKWARDS AND CRASHED INTO A TREE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000. THE VIN WAS UNAVAILABLE.