VEHICLE MILEAGE: 41,706 AFTER RECEIVING AN OIL CHANGE, I PICKED MY CAR UP AT MY LOCAL INDEPENDENT MECHANIC SHOP. WHEN TURNING THE CAR ON I NOTICED A MISFIRE WITH THE ENGINE. I TURNED THE CAR OFF AND ASKED THE SHOP TO TAKE A LOOK. THEY IDENTIFIED A MISFIRE IN CYLINDER #2. AFTER 30 SECONDS OF THE CAR BEING TURNED OFF, SMOKE STARTED POURING OUT OF CYLINDER #2. AFTER 90 SECONDS OF AGGRESSIVELY SMOKING, THE FIRE PUT ITSELF OUT. IIT WAS FOUND THAT THE COIL PACK FOR CYLINDER #2 CAUGHT FIRE AND FRIED AN UPSTREAM DME CONTROL UNIT AS WELL. REPAIRS WERE STARTED THE NEXT DAY TO REPLACE ALL 8 COIL PACKS AND THE DME CONTROL UNIT. FORTUNATELY I WAS NOT DRIVING AND MY FAMILY WAS NOT IN THE CAR. I IMMEDIATELY CONTACTED BMW THROUGH THEIR ONLINE SYSTEM. AFTER 3 DAYS I CALLED THEIR HELP NUMBER. I THEN WAITED 2 DAYS FOR CONTACT FROM THEM. FINALLY I RECEIVED A PHONE CALL BACK, BY THIS TIME THE CAR WAS REPAIRED BY MY MECHANIC. BMW DENIED MY REQUEST FOR REIMBURSEMENT, STATING THE CAR WAS NOT AT A BMW DEALERSHIP WHEN IT CAUGHT FIRE. AFTER ESCALATING THE CONCERN WITHIN BMW TO THEIR INVESTIGATION TEAM, I WAS REQUESTED TO SUBMIT PHOTOS OF THE BURNT COIL PACK, AND REPAIR RECEIPTS. AFTER 5 WEEKS OF WAITING, THEY CONTACTED ME AND DENIED MY CLAIM AGAIN. WHEN I ASKED FOR THE INVESTIGATION REPORT, THEY STATED THAT NO INVESTIGATION WAS CONDUCTED AND THAT NO REPORT WOULD BE PROVIDED. I HAVE SINCE FOUND ANOTHER M3 OWNER WITH THE SAME FAILURE ON THE SAME MODEL VEHICLE WITH THE SAME MILEAGE. THE COIL PACK