HAD DRIVEN APPROXIMATELY 5 MILES PARKED IN A LOWES PARKING LOT WENT INTO THE STORE FOR ABOUT 45MIN. ONLY TO COME OUT TO MY TRUCK ON FIRE. THE TRUCK WAS COMPLETELY OFF AND NO ONE WAS IN IT, AND THERE ARE ONLY 2 SETS OF KEYS ONE IN MY POCKET AND THE OTHER AT HOME. THE VEHICLE WAS LOCKED. PRIOR TO DRIVING THE 5 MILES IT HAD NOT BEEN DRIVEN IN 2 DAYS. FORD SAYS IT'S NOT THERE PROBLEM AND INSURANCE ONLY WANTS TO GIVE US $3,700.00. MY HUSBAND IS A RETIRED VETERAN AND THIS WHOLE SITUATION HAS CAUSED HIS PTSD TO BE TRIGGERED.