TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE IDLING AT A STOP LIGHT TO MAKE A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE. NONE OF THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED A SPRAINED WRIST, NECK, AND SHOULDER PAINS. THE OTHER TWO OCCUPANTS SUSTAINED WHIPLASH. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DESTROYED. THE VEHICLE WAS INSPECTED BY TWO CLAIM ADJUSTORS AND THE CONTACT WAS WAITING ON A RESPONSE FROM THE MANUFACTURER TO DETERMINE IF THEY COULD INSPECT AND DIAGNOSE THE AIR BAG FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.