TL* THE CONTACT RENTED A 2016 FORD F-150. WHILE DRIVING APPROXIMATELY 60 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOOR. THE VEHICLE FAILED TO COME TO A COMPLETE STOP AND CRASHED INTO A GUARDRAIL. NONE OF THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED BACK, NECK, AND SHOULDER PAINS. THE FRONT PASSENGER SUSTAINED BACK AND SHOULDER PAINS. THE REAR PASSENGER ON THE DRIVER SIDE SUSTAINED ANKLE BACK AND NECK PAINS. THE REAR PASSENGER ON THE PASSENGER SIDE SUSTAINED BACK AND SHOULDER PAINS. A POLICE REPORT WAS FILED. MEDICAL ATTENTION WAS REQUIRED FOR ALL THE OCCUPANTS IN THE VEHICLE. THE INSURANCE COMPANY TOWED THE VEHICLE TO A COLLISION CENTER TO REPAIR THE DAMAGES, BUT THE VEHICLE HAD NOT YET BEEN DIAGNOSED BY THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. UPDATED 02/03/17*LJ CONSUMER STATED VEHICLE WAS RENTAL BY ENTERPRISE. UPDATED 9/7/18*JB