TL* THE CONTACT OWNED A 2011 VOLKSWAGEN JETTA. WHILE THE VEHICLE WAS STATIONARY, IT ROLLED BACK DOWN A HILL AND CRASHED INTO A TREE. THE CONTACT STATED THAT THE KEY WAS NOT IN THE IGNITION AND THERE WERE NO OCCUPANTS IN THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000. UPDATED 02/15/2017*CT UPDATED 7/16/18*JB *TR