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2015 LAND ROVER RANGE ROVER EVOQUE — SERVICE BRAKES

crash · 1343979 · 2016-12-28

Vehicle

Make
LAND ROVER
Model
RANGE ROVER EVOQUE
Year
2015
Manufacturer
Land Rover
Component
SERVICE BRAKES
Miles at failure
40,600
Speed
15 mph

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

TAKATA RECALL, ON THURSDAY , 7-7-16 I TOOK MY VEHICLE IN FOR ITS 40,000 MILE CHECK UP/OIL CHANGE/UPDATE. LAND ROVE/ NIELLO IN ROCKLIN, CA KEPT MY CAR DUE TO ADDITIONAL NEEDS SUCH AS ECO STOP MALFUNCTION. WHEN RETURNING THE RENTAL ON WEDNESDAY THE 13TH THE SERVICE MANAGER [XXX] HAD ME PAY AND SIGN MY 5 PAGE RECEIPT/ INSPECTION. AT THIS TIME [XXX] MENTIONED THAT THE BRAKES WERE GETTING LOW AND NEEDED TO BE CHANGED FOR NEW BRAKES OR THE CALIBERS/ROTORS COULD DAMAGE, WHICH IS NOT COVERED BY WARRANTY. THE DEALERSHIP HAD 3 WHOLE BUSINESS DAYS TO INFORM ME ABOUT BRAKE PADS BEING LOW BUT FAILED TO DO SO IN A TIMELY MANNER. THEN WHEN CHECKING OUT THEY TOLD ME I COULD HAVE THE BRAKES REPLACED IN MY HOMETOWN PROVIDING ME THE PARTS NUMBER. THE VERY NEXT MORNING I WAS DRIVING IN MOTION ESTIMATING 15 MPH. ON A 25 MPH STREET I LIVE ON, DEGARMO AND ESPLANADE. I TRIED TO PRESS THE BRAKES BUT NOTHING HAPPENED THE BRAKE WENT TO THE FLOOR. IMMEDIATELY I HAD LES SCHUAB TIRES MEASURE THE BRAKE/ROTORS/CALIBERS. THE TIRE CENTERS MEASUREMENTS DIFFERED THE SERVICE DEPARTMENT AT ROCKLIN. MANAGER FROM LES SHCUAB TOLD ME THESE PARTS HAPPEN OVER TIME NOT RESULTING FROM A SUDDEN CRASH. I COPIED THE MEASUREMENTS AND ASKED LAND ROVER ROCKLIN AND THE CUSTOMER SERVICE DEPARTMENT OF NORTH AMERICA TO SEE THE DIFFERENCE IN MEASUREMENTS SINCE IT CAUSED MY CRASH AND I PAID OUT OF WARRANTY FOR EVERYTHING WHICH SHOULD HAVE BEEN COVERED. THEY TURNED DOWN THE OFFER TO REVIEW MY PAPERWORK. SINCE THE CRASH THE

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10937790
Machine
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