TL* THE CONTACT OWNS A 2001 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE FAILURE OCCURRED WITHOUT WARNING. DURING COLDER TEMPERATURES, THE FAILURE WORSENED. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE DIAGNOSIS WAS NOT DISCLOSED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000. UPDATED 05/17/17*LJ *CN