CONSUMER WAS COMING TO A STOP WHEN A FORD RANGER REARENDED THEM. AT TIME OF IMPACT, THE DRIVER'S AND PASSENGER'S SEATBACKS BROKE AND COLLAPSED, CONSUMERS' BACK LAID DOWN AND BOTH WERE INJURED. CONSUMER'S TOOK VEHICLE TO A ALL-STATE INSURANCE. PRO-SHOP CALLED TOP OF THE WORLD 518-792-2473, MECHANIC WILL REPLACE L/R SEATBACKS/ RACHET MECHANISM AND EVERYTHING ON THE BOTTOMS. *AK