WE PURCHASED OUR 2015 FORD ESCAPE NEW, IT IS STILL UNDER THE MANUFACTURES WARRANTY AND IT IS EQUIPPED WITH THE FOOT (MOTION) ACTIVATED REAR LIFT GATE. ON 05/03/2017, I WENT TO THE GROCERY STORE AND THE VEHICLE WAS PARKED. I WAS LOADING GROCERIES FROM THE SHOPPING CART TO THE VEHICLE. I PLACED SOME BAGS IN, TURNED TO GET MORE AND WHEN I TURNED BACK TO PUT THEM IN THE VEHICLE, I SLAMMED MY HEAD AGAINST THE LOWER EDGE OF THE LIFT GATE WHICH FOR SOME UNKNOWN REASON WAS IN THE PROCESS OF COMING DOWN. I OBTAINED A LACERATION APPROXIMATELY TWO AND A QUARTER INCHES IN LENGTH AND A SEVERE HEADACHE SHORTLY AFTER THAT. ON 05/04/2017, I CONTACTED OUR SALES PERSON AND HE SAID HE HAD NEVER HEARD OF THAT HAPPENING AND FROM WHAT HE KNEW, HE THOUGHT THE LIFT GATE WAS ONLY SUPPOSED TO GO UP WITH THE FOOT ACTIVATION AND NOT DOWN BUT HE IS GOING TO RESEARCH IT FURTHER. I HAVE A CALL INTO THE SERVICE DEPARTMENT ALSO AND AM WAITING FOR A CALL BACK. THINKING OVER THE TIME WE HAVE OWNED THE ESCAPE, I NOW RECALL THAT HAPPENING ONE OTHER TIME BUT CAUGHT IT PRIOR TO HITTING IT. I DIDN'T THINK ANYTHING ABOUT IT AT THAT TIME. I BELIEVE IT WAS THE MOTION SENSOR THAT CAUSED THE GATE TO COME DOWN AND NOT THE KEY AS THERE WAS NOTHING IN MY POCKET THE AT WOULD HAVE PUSHED THE BUTTON, PLUS IT HAS TO BE PUSHED TWICE TO ACTIVATE IT.