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2016 FORD EDGE — ELECTRICAL SYSTEM

fire · 1378941 · 2017-05-18

Vehicle

Make
FORD
Model
EDGE
Year
2016
Manufacturer
Ford Motor Company
Component
ELECTRICAL SYSTEM
Miles at failure
3,000

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

I BOUGHT THAT SUV ON 12/9/16. ON 17/1/17 I DELIVERED (DEALER) IT FOR REPAIR, I MEAN, TO FUNCTION FOR FIRST TIME THE INTERIOR (SOFFIT) LIGHTS. ON 21/2/17 THEY DELIVERED (TO ME) THE UNIT, AFTER INSTALLED A NEW FUSE BOX (SENT FROM THE MANUFACTURER). ON 4/IX/17 (NIGHT) FROM THE LEFT SIDE OF THE SOFFIT BEGAN TO OUTBURST SMOKE/BURNING SMELL. AT THE END, THE LEFT SIDE OF THE SOFFIT AND THE BASE OF THE SUN PROTECTOR (WITH MIRRIOR) WERE BURNED. NEXT DAY, I TOOK THE VEHICLE TO THE DEALER, AND THEY HAVE IT YET. I WROTE A LETTER, WITH COPIES TO THE FORD CEO, VP CUSTOMER AFFAIRS, VP QUALITY CONTROL AND DEALER CEO. LATER I FILE A CLAIM AT THE LOCAL CONSUMER AFFAIRS OFF. THE DEALER TECHNICIAN (IN CHARGE OF REPAIR THE UNIT) SAID "THAT'S AN ELECTRICAL FLAW FROM MANUFACT"

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10990459
Machine
JSON-LD · Markdown