TL* THE CONTACT OWNED A 2011 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 25 MPH AND CROSSING AN INTERSECTION, ANOTHER VEHICLE STRUCK THE CONTACT'S VEHICLE ON THE FRONT DRIVER SIDE. THE AIR BAGS DEPLOYED, BUT THE SEAT BELT PRETENSIONER FAILED TO LOCK. THE CONTACT'S HEAD STRUCK THE WINDSHIELD. THE CONTACT RECEIVED HEAD, BACK, NECK, AND KNEE INJURIES, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.