TL* THE CONTACT OWNS A 2012 HYUNDAI VELOSTER. THE CONTACT STATED THAT WHILE LOADING THE GROCERIES INTO THE VEHICLE, THE HATCH-BACK FELL ON THE CONTACT'S BACK. THE CONTACT SUSTAINED AN INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. THE CONTACT CALLED THE DEALER AT: THE HYUNDAI OF WESTLEY CHAPEL, WESTLEY CHAPEL, FL, WHERE IT WAS STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS CALLED AND THE CONTACT WAS PUT ON HOLD BUT A REPRESENTATIVE DID NOT RETURN TO THE LINE. THE FAILURE MILEAGE WAS ABOUT 55,000.