TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 55 MPH, THE CONTACT SMELLED AN ABNORMAL BURNING ODOR AND SAW GREY SMOKE COMING FROM THE VEHICLE. THE CONTACT WAS ALERTED BY ANOTHER MOTORIST THAT THE VEHICLE WAS BURNING. AFTER PULLING OVER TO THE SIDE OF THE ROAD, THE OTHER VEHICLE'S DRIVER ASSISTED IN INSPECTING THE VEHICLE AND NOTICED FLAMES UNDER THE HOOD. THE FIRE DEPARTMENT WAS NOTIFIED AND EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO SPROUSE AUTO, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WOULD RECEIVE A CALL BACK AFTER 15 DAYS. THE MANUFACTURER RECOMMENDED THAT THE CONTACT'S INSURANCE COMPANY INSPECT THE VEHICLE. THE CONTACT DID NOT RECEIVE A NOTICE, BUT WAS INFORMED ON 6/13/16 THAT THEY WERE INVOLVED IN NHTSA CAMPAIGN NUMBER: 13V584000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.