SHOULDER PART 0F THE SEAT BELT WASN'T WORKING PROPERLY, CAUSING THE CONSUMER TO HIT THE WINDSHIELD. WHILE DRIVING AT 35MPH ON WET PAVEMENT AND WHEN APPLYING THE BRAKES, ANOTHER VEHICLE WAS COMING HEAD-ON AND COLLIDED. THE SHOULDER BELT DIDN'T HOLD THE DRIVER. 4 OCCUPANTS SUSTAINED INJURIES. *AK