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2016 FORD MUSTANG — ELECTRONIC STABILITY CONTROL (ESC)

crash · 1393643 · 2017-07-20

Vehicle

Make
FORD
Model
MUSTANG
Year
2016
Manufacturer
Ford Motor Company
Component
ELECTRONIC STABILITY CONTROL (ESC)
Miles at failure
26,260
Speed
40 mph

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
Yes

Narrative

I WAS DRIVING MY 2016 MUSTANG GT BASE MODEL DOWN A STRAIGHT ROAD WITH THE TRACTION CONTROL "ON" AND THE CAR RANDOMLY LOCKED ALL OF THE WHEELS AND TURNED SIDEWAYS INTO ONCOMING TRAFFIC AND ONLY STOPPING WHEN I HIT A CURB. WHILE SLIDING THERE WAS NO THROTTLE OR BRAKE CONTROL BECAUSE THE TRACTION SYSTEM LOCKED ALL FOUR WHEELS. I WENT TO THE FORD DEALER PREVIOUS TO THIS INSTANCE TO COMPLAIN THAT THE FRONT SUSPENSION WAS NOISY AND THE VEHICLE WAS HARD TO CONTROL ON CERTAIN ROAD SURFACES AND IT FELT VERY UNSAFE. AFTER GIVING THEM THIS INFORMATION THEY SCHEDULED ME FOR AN APPOINTMENT A WEEK LATER AND LET ME DRIVE OFF. SUBSEQUENT TO SAY, THE VEHICLE TOTALLY LOST CONTROL 3 DAYS BEFORE THE APPOINTMENT. ROAD SURFACE WAS DRY, IT WAS SUNNY 94 DEGREES AND I WAS TRAVELING AT 40MPH ON A STRAIGHT ROAD AND MY VEHICLE HAS 26K MILES. THE NOISE AND CONTROL ISSUE WAS MINISCULE BUT EXISTENT ON THE VEHICLE AT 14K MILES AND ONLY KEPT GETTING WORSE. I NOTIFIED THE DEALER OF THE POSSIBILITY OF A SAFETY ISSUE BECAUSE OF THE CIRCUMSTANCES AND THEY WERE VERY DEFENSIVE AND MORE CONCERNED ABOUT CHARGING ME FOR THE DAMAGES THAT RESULTED FROM THE VEHICLE MALFUNCTION. I REQUESTED THAT THE COMPUTER LOGS BE PRESERVED AND SENT TO FORD AS IT MAY BE A SAFETY ISSUE AND I WAS TOLD THAT THEY WOULD CHARGE ME EXTRA FOR THAT AND THAT IT WOULD BE QUITE EXPENSIVE AS TO DISCOURAGE ME FROM REPORTING IT. I RETAINED A PRINTOUT OF MY INITIAL COMPLAINT THAT WAS DOCUMENTED AT THE DEALER UPON MY INITIAL VISIT. VEHICLE IS CURRENTL

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11006567
Machine
JSON-LD · Markdown