TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. WHILE DRIVING 30 MPH, THE VEHICLE JOLTED AND THE RPMS DECREASED TO 5 MPH WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THE FAILURE OCCURRED NUMEROUS TIMES. THE FAILURE CAUSED ANOTHER VEHICLE TO SLIGHTLY BUMP THE CONTACT'S VEHICLE BECAUSE THE SPEED INDEPENDENTLY DECREASED TO 20 MPH. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT HAD THE VEHICLE TOWED TO THE LOCAL DEALER (HYUNDAI OF PETALUMA 1230 AUTO CENTER DR, PETALUMA, CA, 94952) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED DUE TO POOR MAINTENANCE. THE ENGINE WAS REPAIRED AND PAID FOR BY THE CONTACT. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE). THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JUNE OF 2017. THE CONTACT SOUGHT REIMBURSEMENT FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 39,000.