TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION, JERKING, AND HESITATION. AS A RESULT, THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION. THE FAILURE OCCURRED AND THE VEHICLE WAS TAKEN TO ALL AMERICAN FORD WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE HAD NUMEROUS SOFTWARE UPDATES AND THE CLUTCH WAS REPLACED PREVIOUSLY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 128-21707. THE CONTACT WAS REFERRED TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 37,505.