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2015 CADILLAC XTS — ELECTRICAL SYSTEM

1 injured · 1398799 · 2017-08-08

Vehicle

Make
CADILLAC
Model
XTS
Year
2015
Manufacturer
General Motors, LLC
Component
ELECTRICAL SYSTEM
Miles at failure
45,842
Speed
5 mph

Severity

Deaths
0
Injured
1
Fire
No
Crash
No
Police report
No
Medical attention
Yes
Vehicle towed
No

Narrative

A FAILURE OF THE SELF-LEVELING REAR AIR SPRING COMPRESSOR OCCURRED WHILE DRIVING THROUGH PARKING LOT. "SERVICE REAR LEVELING SYSTEM" WARNING WAS NOT ACTIVATED / DISPLAYED AS PUBLISHED IN VEHICLE OWNERS MANUAL NOR DID ANY AUDIBLE ALERT SOUND, NOTIFYING DRIVER OF ANY IMPENDING PROBLEM. AS THE REAR END OF THE VEHICLE PROCEEDED TO PASS OVER A SPEED BUMP AT IDLE SPEED, THE AUTOMOBILE SUBSEQUENTLY "BOTTOMED OUT" LEADING TO SIGNIFICANT SPINE INJURY. AUTOMOBILE WAS UN-DRIVEABLE AFTER INCIDENT AND WAS TAKEN TO THE DEALERSHIP FOR REPAIRS VIA FLAT BED TRUCK. AFTER SUSPENSION COMPRESSOR WAS REPLACED, THE AUTOMOBILE CONTINUED TO HAVE AUDIBLE CREAKING IN REAR SUSPENSION WHILE TRAVELING OVER BUMPS AND DIPS IN THE ROAD. BOTH L AND R SHOCKS WERE REPLACED AFTER FIRST BEING INSPECTED AND ADJUSTED PER GM/CADILLAC REPAIR PROTOCOL AS REPORTED BY DEALERSHIP.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11013828
Machine
JSON-LD · Markdown