TL* THE CONTACT OWNED A 2016 FORD F-150. WHILE STOPPED IN TRAFFIC, A 2003 CHEVROLET EXPRESS CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE CRASH CAUSED A CHAIN REACTION AND THE F-150 CRASHED INTO A TOYOTA RAV 4, HYUNDAI ELANTRA, AND KIA 4S. THE OCCUPANTS OF THE F-150 SUSTAINED INJURIES. THE DRIVER SUSTAINED BLEEDING OF THE BRAIN AND NECK AND BACK PAIN. THE PASSENGER SUSTAINED TWO BROKEN ANKLES AND LIGAMENT DAMAGE. THE OCCUPANTS WERE PROVIDED MEDICAL ATTENTION. THE INJURIES OF THE OCCUPANTS IN THE OTHER VEHICLES WERE UNKNOWN. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TOWED AND DEEMED A TOTAL LOSS. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: CAS 13263035. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 10,000.