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2014 FORD EXPLORER — AIR BAGS

crash1 injured · 1429288 · 2017-11-30

Vehicle

Make
FORD
Model
EXPLORER
Year
2014
Manufacturer
Ford Motor Company
Component
AIR BAGS
Miles at failure
55,000
Speed
30 mph

Severity

Deaths
0
Injured
1
Fire
No
Crash
Yes
Police report
Yes
Medical attention
Yes
Vehicle towed
Yes

Narrative

THE AIRBAG WARNING LIGHT HAVE BEEN COMING ON INTERMITTENTLY. THE CAR HAS BEEN IN THE SHOP SEVERAL TIMES FOR THE PROBLEM AND FORD HAD BEEN UNABLE TO IDENTIFY THE CAUSE. ON NOVEMBER 27, 2017, A FORD DEALERSHIP IDENTIFIED THAT THE CAR HAD A DEFECTIVE AIRBAG RESTRAINT CONTROL MODULE. THE CAR HAS 60,472 MILES. THE WARRANTY EXPIRED AT 60,000. FORD HAS NOT OFFERED TO EXTEND ANY SORT OF WARRANTY RELIEF EVEN THOUGH THE CAR IS 472 MILES OUTSIDE OF THE WARRANTY. MY HUSBAND WAS IN A FRONT-END COLLISION IN JULY 2017. ALTHOUGH THE CAR THAT HE HIT WAS TOTALLED, THE AIRBAGS IN OUR FORD DID NOT DEPLOY, A FACT THAT SHOCKED MANY PEOPLE CONSIDERING THE DAMAGE TO THE OTHER CAR. I AM SHOCKED THAT WHEN THE CAR WAS IN THE FORD DEALERSHIP AFTER THE ACCIDENT THAT THEY DID NOT WORK TO EXPLAIN THE AIRBAG FAILURE.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11051548
Machine
JSON-LD · Markdown