TL* THE CONTACT WAS LOANED A 2015 ACURA TLX. WHILE DRIVING 25 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE OF THE LOANER VEHICLE. ALL THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A NECK, LOWER BACK, AND HEAD INJURY THAT REQUIRED MEDICAL ATTENTION. THE LOANER VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE LOANER VEHICLE WAS THEN TOWED TO THE DEALER (MILE HIGH ACURA, 2799 S HAVANA ST, DENVER, CO 80014) AND THE CONTACT WAS PROVIDED WITH ANOTHER LOANER VEHICLE. THE CONTACT WAS NOT SURE IF THE LOANER VEHICLE WAS DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.