TL* THE CONTACT OWNS A 2015 FORD F-150. THE CONTACT STATED THAT THE WINDSHIELD WASHER FLUID FAILED TO DISPERSE THROUGH THE JETS WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED WHEN THE TEMPERATURE WAS EXTREMELY LOW DURING THE WINTER MONTHS. THE VEHICLE WAS TAKEN TO IPSWICH FORD (105 COUNTY RD, IPSWICH, MA 01938 (978) 356-6850) SEVERAL TIMES, BUT A CAUSE OF FAILURE COULD NOT BE DETERMINED. WHILE DRIVING IN EXTREMELY COLD WEATHER WITH SALT ON THE ROAD, THE CONTACT ATTEMPTED TO OPERATE THE WINDSHIELD WASHER FLUID, BUT THE FLUID FAILED TO DISPENSE. AS A RESULT, THE CONTACT DROVE INTO A SNOW BANK. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED OUT OF THE SNOW BANK AND DRIVEN HOME. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN BACK TO IPSWICH FORD AND REPAIRED PER TSB 16-0082 (INOPERATIVE WINDSHIELD WASHERS-BELOW 0 DEGREES FAHRENHEIT). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.