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2013 CADILLAC SRX — SEATS

fire · 1447189 · 2018-02-12

Vehicle

Make
CADILLAC
Model
SRX
Year
2013
Manufacturer
General Motors, LLC
Component
SEATS
Miles at failure
55,000

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

THE SEAT WARMER IN MY VEHICLE MALFUNCTIONED AND CAUSED A FIRE IN MY DRIVER'S SEAT. I WAS NOT DRIVING MY VEHICLE AT THE TIME. I USED THE AUTO START FEATURE TO TURN ON THE CAR SO I COULD CLEAR THE SNOW FROM MY CAR. WHEN I GOT IN MY VEHICLE, I SAT DOWN AND COULD SMELL SOMETHING BURNING. IT TOOK ME A MINUTE TO REALIZE THAT IT WAS MY SEAT THAT WAS ON FIRE.I WAS ABLE TO PUT THE FIRE OUT BY PATTING THE FLAMES WITH MY GLOVED HANDS BEFORE THE FIRE GOT OUT OF CONTROL. I NOTIFIED MY LOCAL CADILLAC DEALERSHIP AS WELL AS THE GENERAL MOTORS CORPORATE OFFICE ABOUT THIS ISSUE. GENERAL MOTORS HAS CONCLUDED THAT THEY WILL NOT ACCEPT ANY RESPONSIBILITY FOR THE DAMAGES NOR WILL THEY ISSUE A RECALL OR WARNING TO OTHER CONSUMERS OF THIS DEFECT. SINCE THIS HAPPENED TO ME I HAVE FOUND THAT THERE ARE OTHER VICTIMS OF THE SAME ISSUE. IN INDIANA, ANOTHER FAMILY HAD THE SAME THING HAPPEN TO THEM AND LIKE ME CADILLAC GENERAL MOTORS IS NOT TAKING ANY ACCOUNTABILITY. I BELIEVE THAT CONSUMERS ARE AT RISK AND SOMEONE NEEDS TO ENSURE THAT THEY ARE MADE AWARE OF THIS RISK AND SHOULD CADILLAC ACCOUNTABLE FOR ALLOWING THESE TRAGIC SITUATIONS TO CONTINUE TO OCCUR. I WAS FORTUNATE THAT I WAS NOT INJURED. SOMEONE ELSE MAY NOT BE SO LUCKY.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11072323
Machine
JSON-LD · Markdown