TL* THE CONTACT OWNS A 2008 SATURN VUE. WHILE STOPPED AT A TRAFFIC LIGHT, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE CONTACT STATED THAT THE SEAT BELT FAILED TO PERFORM AS INTENDED. THE CONTACT STATED THAT THE IMPACT THRUST HER FACE INTO THE STEERING WHEEL. THE CONTACT SUSTAINED LACERATIONS TO THE LEFT SIDE OF THE FACE, WHIPLASH, AND A LACERATION TO THE LEFT KNEE, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. A FRIEND WAS ABLE TO DRIVE THE VEHICLE BACK TO THE RESIDENCE. THE VEHICLE WAS DEEMED A TOTAL LOSS; HOWEVER, THE CONTACT REPURCHASED THE VEHICLE TO PRESERVE ANY EVIDENCE PERTAINING TO THE SEAT BELT FAILURE. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE MANUFACTURER PERFORMED AN INVESTIGATION, BUT THE EVIDENCE WAS INCONCLUSIVE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.