TL* THE CONTACT OWNS A 2013 HYUNDAI ELANTRA. WHILE IDLING AT A STOP LIGHT, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE TRAVELING AT A HIGH RATE OF SPEED. AS A RESULT, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. NONE OF THE AIR BAGS DEPLOYED AND THE SEAT BELT FAILED TO RESTRAIN THE CONTACT. THE VISOR FELL DOWN AND PARTIALLY PREVENTED FURTHER HEAD INJURY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED HIP BRUISING, BACK PAIN, RIGHT LEG PAIN, FACE ABRASIONS, AND WRIST PAIN (MAINLY THE LEFT WRIST). MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE INSURANCE COMPANY TOWED THE VEHICLE TO SENN'S COLLISION REPAIR CENTER. THE VEHICLE WAS NOT DIAGNOSED BY AN INDEPENDENT MECHANIC OR A DEALER CONCERNING THE AIR BAG AND SEAT BELT FAILURE. WITHIN A WEEK, THE MANUFACTURER WAS NOTIFIED OF THE CRASH AND STATED THAT AN INVESTIGATION COULD TAKE UP TO SIX WEEKS OR LONGER. THE CONTACT WAS WAITING ON A RESPONSE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V115000 (AIR BAGS AND STRUCTURE). THE APPROXIMATE FAILURE MILEAGE WAS 83,000.