DURING A COLD SNAP IN JANUARY, I CLICKED MY BACK WINDSHIELD LIFTGATE TO RETRIEVE GROCERY BAGS, AND THE HINGE ON THE REAR LIFTGATE WINDOW SNAPPED IN HALF AND SENT THE WINDSHIELD FLYING ON IT'S HYDRAULIC INTO MY LEFT SHOULDER. MY CAR WAS PARKED IN THE PARKING LOT OF TRADER JOE'S IN KALAMAZOO, I WAS AT THE REAR OF THE CAR, OPENING THE LIFTGATE WITH MY KEY FOB. I WAS IMPACTED IN MY SHOULDER, SUSTAINED AN INJURY I AM STILL DEALING WITH, IF MY CHILD HAD BEEN ON MY LEFT, INSTEAD OF MY RIGHT, IT WOULD HAVE IMPACTED HIS HEAD. THIS IS A SERIOUS DEFECT AND THE AUTO REPAIR PLACE I HAD IT FIXED OTTO KIHM'S, SAID THAT THEY SEE THIS ISSUE ALL THE TIME WITH THE ESCAPE.