TL* THE CONTACT OWNS A 2008 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 10 MPH APPROACHING A STOP LIGHT, THE CONTACT'S VEHICLE CRASHED INTO A FLAT BED TOW TRUCK WITHOUT WARNING. THE DRIVER'S SIDE AIR BAG FAILED TO DEPLOY; HOWEVER, THE PASSENGER SIDE AIR BAG DID DEPLOY. THERE WERE NO INJURIES SUSTAINED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS THEN TAKEN TO WAYNE AKERS FORD (2000 10TH AVE N, LAKE WORTH, FL 33461, (800) 749-8875), BUT THE VEHICLE STILL WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 191,517.