MY 2018 FORD ECOSPORT AUTO SHUTOFF/RESTART FEATURE MALFUNCTIONED CAUSING ME TO CRASH INTO ANOTHER CAR. FORD HAS NOT INSPECTED MY CAR AS OF YET BUT THEY HAVE DECLINED MY REQUEST FOR A LOANER CAR CITING THAT THEY HAVE DETERMINED THAT THE ACCIDENT WAS NOT DUE TO MECHANICAL MALFUNCTION. FURTHERMORE THE PARTS THAT MY MECHANIC NEEDS IN ORDER TO FIX THE CAR ARE ON BACKORDER WITH NO ETA PROVIDED BY FORD. ACCIDENT WAS ON 4/30/18. TODAY IS 7/19/18. MY COMPLAINT IS THAT THE CAR MALFUNCTIONED AND FORD WILL NOT ASSIST WITH FURTHER INVESTIGATION, NOR WILL THEY PROVIDE NEEDED PARTS IN A TIMELY MANNER.