TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 65 MPH, THE SYNC SYSTEM DISPLAYED 'DO YOU WANT TO RUN A VEHICLE HEALTH REPORT?' TO WHICH THE CONTACT INDICATED "YES". THE MESSAGE 'DO NOT STOP KEEP ENGINE RUNNING IN ORDER TO RUN THE HEALTH REPORT' WAS DISPLAYED AS THE VEHICLE SEIZED AND SMOKE WAS SEEN COMING FROM THE HOOD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A FORD DEALER. THE VEHICLE WAS TAKEN TO BOB UTTER FORD-LINCOLN (2525 TEXOMA PKWY, SHERMAN, TX 75090, 903-892-3555) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAULTY, BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000.