← NHTSA complaints

2008 FORD ESCAPE — STEERING

crash · 1502861 · 2018-09-30

Vehicle

Make
FORD
Model
ESCAPE
Year
2008
Manufacturer
Ford Motor Company
Component
STEERING
Miles at failure
100,000
Speed
30 mph

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

THE AUTOMATIC STEERING STOPPED WORKING WHILE MY DAUGHTER WAS DRIVING ON A BUSY CITY STREET 30 MPH LAST NIGHT. AS SHE SLOWED AND TRIED TO CORRECT, SHE WAS UNABLE TO AVOID A COLLISION AS A RESULT. THIS IS THE SECOND TIME THIS HAS OCCURRED TO A SECOND DAUGHTER. AFTER INVESTIGATING THIS ISSUE FOLLOWING THE MOST RECENT ISS, IT IS OBVIOUS THAT FORD WAS NEGLIGENT DURING THE RECALL REPAIR. FORD RECALLED THIS SAFETY ISSUE, BUT ONLY UPDATED SOFTWARE RATHER THAN FIXED THE ISSUE. THIS WAS A DESIGN FAILURE BY FORD PUTTING PEOPLE, INCLUDING MY DAUGHTERS AT RISK. PEOPLE HAVE INDICATED THAT THIS REPAIR WILL COST BETWEEN $3,500 AND $5,000. AS THIS WAS IDENTIFIED AS A PREVIOUS POTENTIAL FAILURE DUE TO THE FORD ENGINEERING DEFICIENCY, HOW CAN THEY BE EXONERATED FROM RESPONSIBILITY.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11132403
Machine
JSON-LD · Markdown