WHILE TRAVELING AT SEVENTY MILES AN HOUR THE TRUCK DOWNSHIFTS TO SECOND GEAR . TRUCK WENT SIDEWAYS ON THE HIGHWAY. GRANDCHILD HIT HER HEAD ON WINDOW. I REPORTED IT TO FORD AND THEY SAID THAT MY TRUCK WAS NOT A RECALL VEHICLE. I HAVE BEEN TREATED SO BAD . IT HAS DONE IT MANY TIMES. LATEST INCIDENT WAS YESTERDAY. OCT NINTH 2018 . I HAVE BEEN TRYING TO GET FORD TO AT LEAST GIVE ME A PRICE ON THE REPAIR COST AND ALL I GET IS THE RUN AROUND