← NHTSA complaints

2013 FORD F-150 — UNKNOWN OR OTHER

fire · 1518906 · 2018-11-27

Vehicle

Make
FORD
Model
F-150
Year
2013
Manufacturer
Ford Motor Company
Component
UNKNOWN OR OTHER
Miles at failure
106,000

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

I REMOTE STARTED MY TRUCK WITH THE FACTORY REMOTE TO WARM UP THE VEHICLE IN MY DRIVE WAY. I START TO PUT MY CHILD IN HIS CAR SEAT IN THE LEFT REAR SIDE. AS IM PUTTING MY CHILD IN I CAN SMELL SOMETHING BURNING AND I CAN SEE SMOKE COMING OUT FROM BEHIND THE SEAT. I IMMEDIATELY TAKE HIM OUT OF THE TRUCK AND TURN OFF THE VEHICLE. AS SOON AS IT TURNS OFF I HEAR A LOUD POP NOISE ALMOST LIKE A FIREWORK GOING OFF. I SEE THE REAR WINDOW IS NOW SHATTERED WITH PIECES OF GLASS FALLING ON MY CHILD'S CAR SEAT. DEFROSTER SEEMED TO BURN THE TRUCKS REAR SEAT AND CAUSED THE WINDOW TO SHATTER. I DID A INTERNET SEARCH AND FOUND THAT THIS IS A COMMON ISSUE WITH THE WINDOW DEFROSTER OVER-HEATING AND CAUSING THE LEFT REAR WINDOW TO SHATTER. I'VE REPORTED THIS ISSUE TO FORD WITHIN DAYS OF THIS HAPPENING AND HAVE NOT HEARD BACK FROM THEM.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11154291
Machine
JSON-LD · Markdown