I UTILIZED MY SEAT WARMER ON THE DRIVER SIDE AND ONLY HAD THE SETTING ON 2 (OUT OF 5). AFTER APPROXIMATELY AN HOUR OF MY TRIP HOME FOR CHRISTMAS, I STARTED TO FEEL MY LOWER BACK (ON MY RIGHT) BURN BECAUSE THE SEAT WAS EXCESSIVELY HOT. WHEN I REACHED MY HAND BEHIND MY BACK TO FEEL THE SEAT THAT IS WHEN I DISCOVERED THE HOLE IN MY SEAT AND I BURNT MY HAND IN THE PROCESS.