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2016 HYUNDAI TUCSON — UNKNOWN OR OTHER

crash · 1546741 · 2019-03-09

Vehicle

Make
HYUNDAI
Model
TUCSON
Year
2016
Manufacturer
Hyundai Motor America
Component
UNKNOWN OR OTHER
Miles at failure
29,226
Speed
5 mph

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

MY VEHICLE WAS RECALLED IN 2016, SHORTLY AFTER I LEASED IT, FOR A KNOWN ISSUE WITH THE TRANSMISSION. PRIOR TO MY RECALL APPOINTMENT, I WAS STOPPED AT A TRAFFIC LIGHT. WHEN THE LIGHT TURNED GREEN, I PRESSED THE GAS AND THE CAR FAILED TO ACCELERATE. WHEN IT FINALLY DID, IT SURGED FORWARD INTO AN INTERSECTION. WHILE VERY SCARY, NO ONE WAS HURT. THE RECALL ISSUE WAS "ADDRESSED" BY THE DEALER. IN FEBRUARY 2019, THE CAR AGAIN HAD AN ISSUE WHERE IT FAILED TO ACCELERATE. I WAS IN A PARKING LOT ON A SLIGHT INCLINE. I PUT THE CAR IN REVERSE, IT BACKED UP. I PUT THE CAR IN DRIVE AND HIT THE GAS. NOT ONLY DID THE CAR FAIL TO ACCELERATE FORWARD BUT THE BRAKE WAS STUCK. WITHOUT BEING ABLE TO CONTROL THE CAR, IT REVERSED UNTIL IT HIT A DUMPSTER, BUSTING MY TAIL LIGHT AND PUTTING A DENT IN MY TRUNK. AGAIN, LUCKILY NO ONE WAS INJURED. IT IS WELL DOCUMENTED THAT THIS YEAR, MAKE AND MODEL HAVE HAD THE ISSUE THAT I AM DESCRIBING. THERE HAVE BEEN SUITS UNDER THE LEMON LAW. MOREOVER, THE MANUFACTURER AND DEALER HAVE BEEN LESS THAN HELPFUL. IT TOOK MULTIPLE CALLS TO GET A NATIONAL CASEWORKER ASSIGNED. WHEN I FINALLY RECEIVED A CALL, INWAS TOLD TO BRING IT TO THE DEALER FOR DIAGNOSTICS. MY CAR HAS BEEN WITH THE DEALER FOR 5 DAYS WITH NO ANSWERS AND AND NO LOANER VEHICLE. AT THIS POINT I FEEL IT IS NECESSARY TO WRITE TO YOU TO TAKE ACTION. SAFETY SHOULD BE PARAMOUNT TO ANY CAR MANUFACTURER. IGNORING THE WELL-DOCUMENTED HISTORY OF THIS CAR'S SAFETY ISSUES, CANNOT BE TOLERATED. FAILURE TO ACT, AND WO

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11185507
Machine
JSON-LD · Markdown