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2015 CADILLAC SRX — EXTERIOR LIGHTING

crash · 1561661 · 2019-04-27

Vehicle

Make
CADILLAC
Model
SRX
Year
2015
Manufacturer
General Motors, LLC
Component
EXTERIOR LIGHTING
Miles at failure
90,200
Speed
38 mph

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
Yes

Narrative

THE LOW-BEAM HEADLIGHTS ARE VERY DIM. I ASKED THE DEALERSHIP'S SERVICE DEPARTMENT ABOUT IT AND WAS TOLD THAT GM WAS AWARE OF THE FAULTY PART (HEADLIGHT ASSEMBLIES WITH POOR QUALITY SEALS) AND WOULD REIMBURSE ME UP TO $1600 FOR REPLACING THEM WITH THE SAME FAULTY PART. I RECEIVED A LETTER FROM CADILLAC THAT OFFERED THE REIMBURSEMENT IN EXCHANGE FOR WAIVING ANY FUTURE FIX FOR THE PROBLEM. ON MARCH 30, 2019 WHILE DRIVING ON A HIGHWAY WITH A CURB, I HIT A PIECE OF WOOD THAT I COULDN'T SEE BECAUSE OF THE DIM HEADLIGHTS. HITTING THE WOOD CAUSED THE CAR TO VEER INTO THE CURB CAUSING OVER $4000 DAMAGE TO THE VEHICLE. WHILE LOOKING FOR A POSSIBLE FIX FOR THE PROBLEM ON THE INTERNET, I HAVE FOUND THAT MANY OWNERS OF THIS MODEL CADILLAC COMPLAIN OF THE SAME PROBLEM. I ALSO FOUND THAT GM/CADILLAC HAS SETTLED CLASS ACTION LAWSUITS IN CALIFORNIA AND FLORIDA PERTAINING TO THIS ISSUE. OBVIOUSLY, THIS IS A MAJOR SAFETY ISSUE THAT GM/CADILLAC IS AWARE OF YET THEY ARE NOT OFFERING THE OWNERS A LASTING REMEDY FOR THE SAFETY OF THE DRIVERS. I HAVE PICTURES AND ESTIMATES FOR THE DAMAGES BUT AM UNABLE TO SCAN INTO THIS COMPUTER. I CAN SEND THEM SEPARATELY FROM MY PHONE. IF NEEDED, EMAIL ME.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11204129
Machine
JSON-LD · Markdown