TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 20 MPH, THE POWER STEERING FAILED AND THE CONTACT'S DAUGHTER LOST CONTROL OF THE VEHICLE. THE VEHICLE DROVE INTO AN EMBANKMENT, CRASHED INTO A LIGHT POLE, AND FLIPPED OVER MULTIPLE TIMES. THE AIR BAGS DID NOT DEPLOY. THE CONTACT'S DAUGHTER SUSTAINED HEAD AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. POLICE REPORT NUMBER: 85507869 WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS21646310. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 90,000.