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2013 BMW X5 — ELECTRICAL SYSTEM

1 injured · 1563909 · 2019-05-06

Vehicle

Make
BMW
Model
X5
Year
2013
Manufacturer
BMW of North America, LLC
Component
ELECTRICAL SYSTEM
Miles at failure
96,000

Severity

Deaths
0
Injured
1
Fire
No
Crash
No
Police report
No
Medical attention
Yes
Vehicle towed
No

Narrative

ON THURSDAY, MAY 2ND, 2019, MY WIFE AND 19-MONTH OLD SON WERE AT THE PARK AND RETURNED TO THE VEHICLE, WHICH WAS PARKED IN THE PARKING LOT. MY WIFE HAD THE KEY FOB IN HER BAG. SHE PLACED HER BAG ON THE FLOOR OF THE CAR, JUST BEHIND THE FRONT PASSENGER'S SEAT. SHE PLACED OUR SON IN HIS CAR SEAT, STRAPPED HIM AND CLOSED THE DOOR. THE VEHICLE THEN PROCEEDED TO LOCK ITSELF, THUS LOCKING MY SON IN AND MY WIFE OUT. SHE HAD TO CALL EMS TO COME AND BREAK OPEN THE CAR IN ORDER TO GAIN ACCESS, THIS TOOK CLOSE TO 15-20 MINUTES TOTAL IN WHICH TIME MY SON WAS TRAPPED IN THE CAR WITH TEMPS IN EXCESS OF 100 DEGREES AS IT WAS ABOUT 90 OUTSIDE AT THE TIME IT OCCURRED. THIS IS A KNOWN ISSUE WITH BMW'S COMFORT ACCESS FEATURE. THERE HAS ALREADY BEEN ONE CLASS ACTION LAWSUIT FOR OWNERS TO RECOVER EXPENSES, HOWEVER I FEEL THIS IS A BIGGER ISSUE. IF A PERSON OR PET, WHO ARE UNABLE TO OPERATE DOORS OR LOCKS, GET TRAPPED IN A VEHICLE IT COULD VERY EASILY RESULT IN DEATH UNDER THE RIGHT CIRCUMSTANCES. WHEN THEY PULLED HIM FROM THE CAR HE WAS SOAKEDDD IN SWEAT, GLOSSY EYED AND OUT OF IT. THIS WAS A TERRIBLE EXPERIENCE THAT NO ONE SHOULD EVER HAVE TO GO THROUGH AND I FEEL BMW SHOULD STEP UP AND FIX THESE VEHICLES. I DON'T CARE IF THAT'S REPLACING THE SYSTEM OR TAKING IT OUT, IT'S DANGEROUS. HTTPS://COMFORTACCESSSETTLEMENT.COM/HOME/PORTALID/0 THIS IS LITERALLY THE SAME STORY OF WHAT HAPPENED TO US... HTTPS://WWW.CARCOMPLAINTS.COM/NEWS/2...TTLEMENT.SHTML BMW DESCRIBES THE COMFO

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11205828
Machine
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