TL* THE CONTACT OWNED A 2005 FORD FREESTYLE. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, A TRACTOR TRAILER CRASHED INTO THE REAR OF THE VEHICLE. ADDITIONALLY THE FOLLOWING DAY, WHILE DRIVING 20 MPH CRASHED INTO THE PASSENGER SIDE QUARTER PANEL OF A 2006 DODGE RAM. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE SHOULDER AND BACK AND MEDICAL ATTENTION WAS PROVIDED. A POLICE REPORT WAS FILED. THERE WAS NO FIRE DUE TO THE CRASH. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT CALLED THE LOCAL DEALER WEBB FORD 9809 INDIANAPOLIS BLVD, HIGHLAND, IN 46322 (219) 924-3400. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE INSURANCE COMPANY DEEMED THE VEHICLE A TOTAL LOSS. THE MANUFACTURER WAS CONTACTED WHO PROVIDED CASE NUMBER CAS-21715175 AND REFERRED TO THE LOCAL DEALER HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 190,000.