TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE IN THE LEFT LANE AND VEERED QUICKLY TO THE RIGHT LANE, CRASHED INTO ANOTHER VEHICLE, CRASHED INTO A MEDIAN, ROLLED OVER MORE THAN ONCE AND NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED HEAD INJURY, MUSCLE SPASMS AND FURTHER MEDICAL TREATMENT WAS REQUIRED. THE HIGHWAY PATROL TOWED THE VEHICLE TO A YARD. THE INSURANCE COMPANY WAS NOTIFIED OF THE CRASH. A DEALER HAD NOT DIAGNOSED THE CAUSE OF THE FAILURE AND WHY THE AIR BAGS FAILED TO DEPLOY. THE MANUFACTURER WAS NOTIFIED OF THE CRASH AND THE CONTACT WAS WAITING FOR A RESPONSE TO DETERMINE IF THEY MAY INVESTIGATE THE CAUSE OF THE CRASH AND THE NON-AIR BAG DEPLOYMENT. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.