TL* THE CONTACT OWNED A 2013 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING ABOUT 55 MPH, THE SHIFTER SHIFTED TO THE FIRST GEAR INDEPENDENTLY WITHOUT WARNING. THE VEHICLE SPUN AND FLIPPED ABOUT THREE TIMES AND CRASHED AT THE MEDIAN. THE CONTACT'S SPOUSE SUSTAINED SOME BRUISES WHILE THE CONTACT SUSTAINED A CONCUSSION. BOTH WERE TAKEN TO THE EMERGENCY ROOM IN AN AMBULANCE. THE FOUR WINDOW AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED AND WAS TOWED TO A TOW YARD AT FIRST AND WAS LATER TOWED AWAY BY THE INSURANCE COMPANY. THE CONTACT CALLED THE TILLAMOOK MOTOR COMPANY DEALER (877)-785-4771, LOCATED AT 501 MAIN AVENUE, TILLAMOOK, OR 97141) AND WAS TOLD THAT THE REGIONAL CORPORATE OFFICE WOULD BE CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE (BY THE CONTACT' DAUGHTER) AND WAS TOLD TO SEND THE ACCIDENT REPORT. THE CONTACT WAS NOT CALLED BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 129,000.