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2012 FORD FOCUS — POWER TRAIN

crash · 1583291 · 2019-07-11

Vehicle

Make
FORD
Model
FOCUS
Year
2012
Manufacturer
Ford Motor Company
Component
POWER TRAIN
Miles at failure
95,000
Speed
10 mph

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

HAVE BEEN UNDER A RECALL REGARDING THE TRANSMITION ON MY 2012 FORD FOCUS FOR 7 YEARS. HAVE BEEN VERY PATIENT DEALING WITH THE DEALERSHIP. THEY'VE TOLD ME THAT THE PARTS ON BACK ORDER, DID A COMPUTER FIX MULTIPLE TIMES AND TOLD ME TO DRIVE THE CAR AS IS... STOPPED ANSWERING MY CALLS ETC... CALLED FORD CUSTOMER SERVICE MULTIPLE TIMES AND BEEN TOLD TO GO BACK TO THE DEALERSHIP... CALLED FORD CUSTOMER SERVICE AGAIN TODAY ONLY TO BE TOLD THEY WILL NOT STAND BEHIND THEIR CONTRACTED DEALER... I'VE BEEN IN MULTIPLE TIMES TOO HAVE IT FIXED AND ITS BEEN WORSE AFTER EACH TIME. IT'S STUTTERING WHILE DRIVING, BUNNY HOPPING WHILE ACCELERATING, MAKING GRINDING NOISES, IT'S ALMOST IMPOSSIBLE TO DRIVE UP A STEEP HILL DUE TO THIS, IS ALMOST IMPOSSIBLE TO GET INTO A FREEWAY AND GET UP TO SPEED QUICKLY ENOUGH TO KEEP FROM GETTING HIT. I'VE BEEN REAR ENDED DUE TO THE STUTTER... ITS NOT SAFE. NOW AFTER CONTACTING FORD AND THE DEALERSHIP FOR THE HUNDREDTH TIME I'M TOLD THERE'S NOTHING THEY WILL DO TO FIX THIS PROBLEM.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11231181
Machine
JSON-LD · Markdown