TL* THE CONTACT OWNS A 2010 FORD MUSTANG. WHILE DRIVING AT APPROXIMATELY 30 MPH ON A HIGHWAY, THE TRAFFIC BEGAN TO SLOW DOWN WHEN THEIR VEHICLE WAS IMPACTED ON THE REAR. NONE OF THE AIR BAGS DEPLOYED. THE AIR BAG AND TIRE PRESSURE WARNING LIGHTS ILLUMINATED. THE CONTACT LATER SOUGHT MEDICAL CARE AND WAS DIAGNOSED WITH WHIPLASH AND MULTIPLE CERVICAL LUMBAR INJURIES. IT WAS UNKNOWN A POLICE REPORT WAS FILED. THE CALLER CONTACTED FORD AND WAS PROVIDED WITH CASE NUMBER 22339965 ALONG WITH BEING ADVISED TO CONTACT NHTSA. THE FAILURE MILEAGE WAS 115,000. THE VIN WAS UNKNOWN.