TL* THE CONTACT OWNED A 2016 FORD EDGE. WHILE DRIVING AT A LOW RATE OF SPEED, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY UPON INITIAL IMPACT. AS A RESULT, THE CONTACT'S UPPER BODY WENT INTO THE PASSENGER SEAT AND CAUSED HIS FOOT TO BECOME WEDGED INTO THE ACCELERATOR PEDAL. THE VEHICLE THEN CRASHED INTO A GARAGE. ONLY THE DRIVER'S SIDE LEG AIR BAG DEPLOYED DURING THE SECOND IMPACT. THE CONTACT SUSTAINED AN INCOMPLETE SPINAL CORD INJURY, WHICH CAUSED HIM TO HAVE NECK SURGERY. THE DRIVER OF THE OTHER VEHICLE SOUGHT MEDICAL ATTENTION FOR THEIR UNKNOWN INJURIES. A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS UNKNOWN. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS TOWED AND DEEMED TOTALED BY THE INSURANCE COMPANY (CLAIM NUMBER: 01-001-969010). THE MANUFACTURER WAS INFORMED OF THE FAILURE AND PROVIDED CASE NUMBER: CAS-24820768. THE FAILURE MILEAGE WAS 44,857.