TL* THE CONTACT OWNS A 2017 FORD F-250. WHILE DRIVING 60 MPH, THE STEERING WHEEL STARTED TO SHAKE VIOLENTLY. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A CONCRETE BARRIER. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DRIVEN TO BOB THOMAS FORD (2215 DIXWELL AVE, HAMDEN, CT 06514, (203) 281-7500), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.