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2018 MERCEDES-BENZ GLC 300 — UNKNOWN OR OTHER

crash · 1640334 · 2020-01-24

Vehicle

Make
MERCEDES-BENZ
Model
GLC 300
Year
2018
Manufacturer
Mercedes-Benz USA, LLC
Component
UNKNOWN OR OTHER
Miles at failure
20,000
Speed
5 mph

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
Yes
Medical attention
No
Vehicle towed
Yes

Narrative

AUGUST 8, 2019 WHILE PARKING MY CAR IN A GAS STATION AND GOING AT A LOW RATE OF SPEED I EXPERIENCED A SUDDEN ACCELERATION OF MY VEHICLE. I WAS UNABLE TO STOP THE CAR AND AS A RESULT HIT THE SIDE OF A BUILDING. THE CAR WAS TOWED AND REPAIRED. MERCEDES CORPORATE WAS NOTIFIED AND THEY SENT A MECHANIC TO CHECK THE CAR. ON AUGUST 21, 2019 I WAS INFORMED THAT MERCEDES FOUND NO EVIDENCE OF A MALFUNCTION. I WAS ALSO INFORMED THAT I COULD NOT HAVE THE CAR EVALUATED BY A THIRD PARTY. AROUND OCTOBER OF 2019 I HAD MY VEHICLE RETURNED TO ME FROM THE COLLISION CENTER. ON OCTOBER 24, 2019, AGAIN WHILE I WAS PARKING ON MY STREET AT A LOW SPEED THE VEHICLE ACCELERATED, THIS TIME I WAS ABLE TO PUT IT IN NEUTRAL, APPLY THE BRAKES AND AVOID AN ACCIDENT. AGAIN, I CALLED MERCEDES AND THE CAR WAS THEN TAKEN TO THE DEALERSHIP. ONCE AT THE DEALERSHIP I WAS TOLD THAT THEY COULD NOT LOOK AT THE CAR UNTIL MERCEDES CORPORATE GAVE THEM THE OK. I WAITED THREE WEEKS AND WAS THEN TOLD THE CAR HAD NO PROBLEMS. WHEN I PICKED UP THE CAR I DID ASK IF THE DEALERSHIP CHECKED THE CAR AND I WAS TOLD NO. MERCEDES SENT SOMEONE TO LOOK AT THE VEHICLE. WHEN I GOT HOME I OPENED THE HOOD AND FOUND IT FULL OF DRIED LEAVES. I GARAGE MY CAR BUT IT LOOKED LIKE THE CAR SAT ON THE LOT FOR THREE WEEKS IN THE WEATHER. I AM STILL DRIVING THIS VEHICLE AND WAITING FOR IT TO HAPPEN AGAIN. I WOULD HATE TO SELL IT AND HAVE SOMEONE HAVE A SEROUS ACCIDENT. I ALSO TRIED TO HAVE A LOCAL MECHANIC CHECK THE VEHICLE BUT THEY DID NOT WANT TO

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11301580
Machine
JSON-LD · Markdown