TL* THE CONTACT OWNED A 2013 FORD F-150. THE CONTACT STATED WHEN HER HUSBAND WAS DRIVING THE VEHICLE AT APPROXIMATELY 70 MPH, THE VEHICLE GAUGES AND RPMS UNEXPECTEDLY WENT INTO A LOWER GEAR. THE STEERING WHEEL THEN CEASED AND THE VEHICLE WAS UNABLE TO BE CONTROLLED, ALONG WITH THE BRAKE PEDAL FAILED TO OPERATE WHILE SHUTTERING AND THE LASTLY THE VEHICLE CRASHED INTO A WALL. THE SIDE AIRBAGS DID DEPLOY BUT THE FRONTAL AIRBAGS DID NOT. THE VEHICLE WAS TOWED TO A IMPOUND LOT AFTER BEING TOTALED. A POLICE REPORT WAS TAKEN. THE CONTACTS SPOUSE WAS THE ONLY PERSON INJURED IN THE CRASH. THE HUSBAND SUSTAINED A BACK INJURY, NUMBNESS, TINGLING IN HIS LEGS, AND A CONCUSSION. THE SPOUSE WAS TAKEN TO THE EMERGENCY ROOM FOR HIS INJURIES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.