TL* THE CONTACT CALLED SPEAKING ON BEHALF OF HER HUSBAND WHO OWNED A 2018 FORD F-150. THE CONTACT STATED THAT WHILE PULLING INTO THE PARKING LOT, THE VEHICLE ACCELERATED CAUSING THE CONTACT TO CRASH INTO A PILLAR IN A GARAGE. THE AIR BAGS DEPLOYED BUT IT WAS DEFLATED ON THE PASSENGER SIDE. THE CONTACT SUSTAINED MINOR INJURIES INCLUDING BRUISING BOTH ARMS AND THE PASSENGER WHICH WAS THE CONTACTS CHILD SUSTAINED BRUISING FROM THE SEATBELT. NO MEDICAL ATTENTION WAS SOUGHT. A POLICE REPORT WAS FILED. USAA TOWED THE VEHICLE TO A LOT AND DEEMED THE VEHICLE A TOTAL LOSS. NO DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND HAS STARTED AN INVESTIGATION. THE FAILURE MILEAGE WAS APPROXIMATELY 16,000.**JB