TL* THE CONTACT OWNED A 2003 FORD F150. WHILE DRIVING 55 MPH THE VEHICLE SLID ON BLACK ICE CAUSING THE VEHICLE TO COLLIDE WITH THE GUARD RAIL SEVERAL TIMES. THE CONTACT STATED THAT NO WARNING LIGHTS WERE ILLUMINATED PRIOR TO THE COLLISION. THE AIRBAGS DID NOT DEPLOY IN THE VEHICLE. THE CONTACT STATED THAT HE SUFFERED WHIPLASH AND BRUISED MUSCLES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT STATED HE WAS ABLE TO DRIVE THE VEHICLE TO HIS PLACE OF EMPLOYMENT HOWEVER, THE HE DRIVE SLOWLY AS THE VEHICLE WAS SHAKING. THE VEHICLE WAS TOWED 2 DAYS LATER BY THE INSURANCE COMPANY AND DEEMED A TOTAL LOSS. THE CONTACT WAS UNAWARE OF THE AIR BAGS FAILURE WAS DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS AVAILABLE. THE FAILURE MILEAGE WAS 116,807.