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2013 FORD FLEX — SUSPENSION

1 injured · 1651635 · 2020-03-04

Vehicle

Make
FORD
Model
FLEX
Year
2013
Manufacturer
Ford Motor Company
Component
SUSPENSION
Miles at failure
70,000
Speed
67 mph

Severity

Deaths
0
Injured
1
Fire
No
Crash
No
Police report
No
Medical attention
Yes
Vehicle towed
Yes

Narrative

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 67 MPH, A LOUD POPPING NOISE OCCURRED AND DRIVER SUDDENLY LOST CONTROL OF THE STEERING CAUSING THE VEHICLE TO VIOLENTLY SWERVE WHILE ON THE HIGHWAY. AFTER STOPPING THE VEHICLE THE DRIVER OBSERVED THE REAR DRIVER SIDE TIRE WAS ANGLED SIDE WAYS. A TOW TRUCK WAS CALLED TO THE SCENE AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR SUSPENSION TOE LINK HAD FAILED. THE VEHICLE WAS REPAIRED. DURING THE INCIDENT THE FRONT PASSENGER SUSTAINED A LEFT SHOULDER RE-INJURY WHICH REQUIRED MEDICAL TREATMENT. THE LOCAL DEALER ST. GEORGE FORD (145 HILTON DR. ST. GEORGE, UT) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS INCLUDED IN THE NHTSA RECALL CAMPAIGN NUMBER 20V072000 (SUSPENSION) BUT THE PARTS NEEDED TO REPAIR THE FAILURE WERE NOT YET AVAILABLE. THE CONTACT INDICATED THAT THE VEHICLE HAD EXPERIENCE THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 70,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11316007
Machine
JSON-LD · Markdown